Schedule of Availability of Service Monday – Friday 8:00 AM – 5:00 PM
Saturday 8:00 AM – 12:00 NN
Who may avail the service All concessionaires
Step Applicant/Client Service Provider Duration of Activity (Under normal circumstances) Person-in-Charge Fees Form
1 Get number First come-first serve basis
*prioritize Senior Citizens, Person with Disability and Pregnant women
15 seconds Security Guard
2 Wait for their turn 2 minutes
3 Proceed to Window 1 or 2 Receives the Statement of Account 3 seconds Cashier (Lea Resurreccion / Donabelle Loza)
4 Payment Receives payment, print and issue Official receipt (O.R.) 3 seconds Cashier (Lea Resurreccion / Donabelle Loza) Bills Due Official Receipt